Online shopping for healthcare? Why health systems should sell care merchandise

Just as Americans shop online for the holidays, patients should have the same comfort in finding the care they need. Today’s consumers are experts in online shopping. Whether you’re buying clothes, electronics, furniture, or just about anything else, online stores let you sort items and apply filters to find the exact products you’re looking for, … Read more

The future of digital health and IT for healthcare in a post-COVID world

The Covid-19 outbreak was a ‘black swan’ event that dramatically accelerated the development and acceptance of digital health and healthcare information technology (IT) dramatically – likely for more than five years. It also permanently changed Americans’ expectations of health care providers and patient care. However, the focus on Covid-19 belies three additional core and interrelated … Read more